Cookies Policy

Last updated: November 1st, 2024

When you use the Site and / or the Services or visit a partner site using the Site, we send one or more cookies to your computer that uniquely identify your browser. Cookies help you connect faster and improve your browsing on the Site. We also use cookies to collect technical data and information on how you use the Site and / or Services and Partner Sites (for example: the pages you visit, the links you click and other actions you take), to track your use of the Services on the Partner Sites over time, and to personalize the Content we show you. We may use both persistent cookies, which remain on your hard drive after you close your browser, and session cookies, which end when you close your browser. Many browser settings can be configured to refuse cookies or notify you when a website attempts to place a cookie. If you have any questions about these features, please consult your browser manufacturer. However, please note that some functions of the Site and / or the Services may not work properly if the ability to accept cookies is disabled.

Cookies help in several ways to make your visit to our Site easier, more enjoyable and more meaningful. Cookies are information files that your browser automatically saves on your computer’s hard drive when you visit our Site. Cookies do not damage your computer’s hard drive and User Personal Data is not transmitted to us by these cookies. For example, we use cookies to better tailor information, offers and advertising to your individual interests. Their use does not mean that we receive new Personal Data about you as a User or Registered User. Most browsers automatically accept cookies. However, you can configure your browser so that no cookies are stored on your computer or that a note always appears when you receive a new cookie.

Disabling cookies may mean that you cannot use all the functions of our Site. If you decide not to place cookies on your computer while browsing our Site, you understand that your experience may be limited and that you may not have access to all functions and pages.

We therefore use cookies and other tracking technologies to know the pages you have visited on our Site, for traffic analysis and optimization purposes as well as for additional targeting as part of our marketing campaigns. online.
The cookies we use cannot be used to discover your identity.

The list below describes the cookies we use and their use:

Cookies necessary for operation

These cookies are strictly necessary to provide you with the services available on a website and to use some of its features, such as accessing secure areas. Since these cookies are strictly necessary for the proper functioning of a site, they are not subject to consent. You can block or delete them by changing your browser settings, but this will affect your experience with the operation of the site.
Examples:

  • Remember if you have visited this site before and remember your preferences
  • Remember if you have closed “pop-ups” (alert messages) for 30 days. This will help us to avoid spamming our users (sending email in an untimely way). Without cookies, we would display pop-ups every time a page is reloaded.
  • Stay connected to the site when you leave it and then come back.

We also use cookies to save your cookie preferences. No Personal Data is collected there. They are kept for 12 months.

Analysis and performance improvement cookies

Google Analytics

We use the Google Analytics service. This tool collects information allowing us to understand interactions with our Site, to refine this experience by improving the Site but also above all to better understand our visitors. You have the option of blocking these cookies or deleting them by changing your browser settings or by installing the browser add-on for disabling Google Analytics.

Functionnal cookies

Stripe

The chosen payment solutions provider (Stripe) uses cookies to authenticate the user, detect and prevent fraud attempts, provide certain services on its site, monitor its services and support its marketing strategies. A full description of Stripe’s cookie policy is documented online at https://stripe.com/en-nl/privacy. Stripe cookies are essential for payment transactions and Poncho cannot provide any of the payment dependent Services if these cookies are disabled by the User.

Targeting cookies

Facebook and Facebook Pixel

Facebook collects information that helps us understand how you interact with our Site and better understand our audience. We also use it to make our Content and / or our Services known to a qualified audience. These cookies (valid for 12 months) collect IP addresses and track your online activities over time, on different sites or other online services, automatically collecting information relating to navigation on the Site.

These technologies can “recognize” you on the different devices you use, such as a desktop or mobile computer, your smartphone or your tablet. Third parties (advertisers) use this information to serve advertisements about products and services tailored to your interests. These ads can appear on other sites or mobile apps from any of your devices.

Please note that at no time do we have access to the information collected by these cookies but that we can use it globally, via the Facebook advertising platform, to offer content or services similar and / or complementary to those that you have viewed on this site. This process also allows us to manage and monitor the effectiveness of our marketing efforts.

The Facebook Pixel also allows us to measure the impact of our publications on Facebook as well as for advertising purposes: creation of audiences and targeting of Site visitors (retargeting).

To learn more about the use of visit https://www.facebook.com/
policies/cookies/.

By default and in accordance with the law, these cookies are not activated on our Site without your consent.

Linkedin Insight Tag

The LinkedIn Insight Tag installed on the Site allows us to act for marketing and advertising purposes. In particular, we can measure the impact of our posts on LinkedIn for the Poncho page, create audiences of visitors to the Site and display them advertisements on LinkedIn (Retargeting).

Youtube

We use Youtube to post videos on our Site. These cookies support the “video” functionality and deleting them may prevent our videos from being viewed.
These cookies collect IP addresses and track your online activities over time and across various websites or other online services by automatically collecting video viewing information on our Site. These technologies can “recognize” you on different devices that you use, such as a desktop computer or a mobile device, either your smartphone or your tablet.

Third parties (advertisers) use this information to serve advertisements about products and services tailored to your interests. These ads may appear on other websites or mobile apps from any of your devices.

Note that at no time do we have access to the information collected by these cookies, but that we can use it globally, via the Google advertising platform, to offer videos similar and / or complementary to those you have watched on This site. This process also allows us to manage and monitor the effectiveness of our marketing efforts.

To learn more about Google’s use of cookies, please visit https://policies.google.com/
technologies/cookies#types-of-cookies .
By default, and in accordance with the law, these cookies are not activated on our Site without your consent.

Google Ads

Google Ads is Google’s advertising platform. We use it to advertise our Content and / or our Services to qualified audiences. These cookies (valid for 12 months) collect IP addresses and track your online activities over time, on different sites or other online services, automatically collecting information relating to navigation on the Site.

These technologies can “recognize” you on the different devices you use, such as a desktop or mobile computer, your smartphone or your tablet. Third parties (advertisers) use this information to serve advertisements about products and services tailored to your interests. These ads can appear on other sites or mobile apps from any of your devices.

Note that at no time do we have access to the information collected by these cookies, but that we can use it globally, via the Google advertising platform, to offer content or services similar and / or complementary to those you have viewed on this site.
This process also allows us to manage and monitor the effectiveness of our marketing efforts.
To learn more about Google’s use of cookies, Please visit  https://policies.google.com/
technologies/cookies#types-of-cookies.

In accordance with the law, these cookies are not activated on our Site without your consent. The fact of continuing to navigate without formally accepting is assimilated to tacit acceptance in accordance with the law.

Google Optimize

Google Optimize is a testing and experimentation platform. We use it in particular to test variations of pages. Randomly, 50% of visitors will see variant A and the other half will see variant B. After a certain number of visits, we could figure out which page performs best and only keep the best.

Cela nous permet d’améliorer l’expérience de nos Utilisateurs sur le Site et d’en apprendre plus sur notre audience.

Google Optimize uses Analytics cookies to “identify” visitors of the different variants in order to count them and allow us to compare, on the one hand, and to ensure that a visitor who returns to the site will see the same page, from somewhere else. No Personal Data is collected.

You can give or withdraw your consent to us for the use of advanced features of Google Analytics (including Optimize) at any time.

Hotjar

We use Hotjar to better understand the needs of our users and to optimize our Site, Services and your experience.

Hotjar is a technology service that helps us better understand our users’ experience (for example, how much time they spend on which pages, which links they choose to click, what users like or dislike, etc.), which allows us to better manage and maintain our Site and our Services.

Hotjar uses cookies and other technologies to collect Data on the behavior of our users and their devices. This includes the device’s IP address (processed during your session and stored in an unidentified form), device screen size, device type (unique device identifiers), browser information, location geographic (country only) and preferred language of display of our Site.

Hotjar stores this information on our behalf in a user profile under a dedicated username. Hotjar is contractually prohibited from selling the Data collected on our behalf. Pour plus de détails, veuillez consulter la section « à propos de Hotjar » sur : https://hotjar.com/

By default and in accordance with the law, all the cookies mentioned in this article are not activated on our Site without your consent. We draw your attention that by continuing to browse, you consent to the deposit of these cookies

If you do not want to accept our cookies, you can adjust your browser settings to refuse all or some cookies. However, you should note that some parts of the Site may not function properly if you decide not to accept all or part of these cookies, some of them being essential for the Site to function properly.